Refund Policy

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1. Refund Eligibility

We stand behind our educational programs. If you are not satisfied with your purchase, you may request a refund within 30 days of your original purchase date. Full refunds are available for all program purchases under this guarantee.

2. How to Request a Refund

To request a refund, email info@filteractive.world with your order details and reason for the refund. Include your name, email, order date, and order number. We will respond within 3 business days.

3. Refund Processing

Upon approval, refunds are processed within 5–10 business days back to your original payment method. You may see the refund in your account within 1–2 additional business days, depending on your bank or payment provider.

4. Non-Refundable Items

Some items are non-refundable: (a) Free introductory sessions or materials once accessed; (b) Purchases made more than 30 days ago; (c) Purchases made by others using your account. Contact us if you have questions about your specific purchase.

5. Program Cancellation

You may cancel a program at any time. Refunds are available for any sessions not yet completed. Partial refunds are calculated based on the proportion of the program completed.

6. Digital Content Policy

Programs include digital access to guides, worksheets, and resources. Upon enrollment, you receive immediate access. Refunds are still available even after accessing materials, as our primary guarantee is your satisfaction.

7. Contact Us

Questions about our refund policy? Email info@filteractive.world or call +1-720-555-0147 during business hours.